Technology Help
Need help using technology? Are you looking to apply for a job, but don’t know where to begin? Book a free, private technology appointment with Adult Services Librarian Ali Jones to get started. Call Ali at 217-243-5435 extension 235, or e-mail her at ajones@jaxpl.org.
She is available to help you with:
- Computer basics
- Email
- Google apps
- Device troubleshooting
- Microsoft Office
- Tablets and smartphones
- Job applications
- Understanding social media sites
- Scanning items
- In-depth assistance using any of JPL’s online resources
- Using a USB flash drive to save personal files
...and much more!
Appointment Information
- Appointments are available based on availability.
- Appointments are made in 60 minute increments.
- Library staff are unable to troubleshoot hardware and/or software problems, or repair devices. The library is not liable for any damage to customer equipment that may occur during a help session.
- Library staff may not be able to provide assistance for all device types, programs, and problems.
- Library staff cannot give professional tax, legal, financial, or health care advice.
- Patrons can use their own equipment during an appointment, however, we may not be able to provide assistance for non-standard software.
